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MetroChimneyPDX
4800 Meadows Rd Suite 346 Lake Oswego OR 97035 – in person inquiry by appointment only
C layton@metrochimneypdx.com
(503) 954-0726
Metro Chimney Repair FAQs
The unit is tested as one unit (with liner, damper, cap and everything installed as one complete unit that makes up that model number) for safety rating and insurance purposes. If a part has gone bad, it needs to be replaced with the original Manufacturer’s Part (if available) to comply with UL testing and for insurance purposes. Only if the manufacturer is no longer in existence, or they no longer make the original replacement part can we replace it with an after market part ON SOME PARTS ONLY – Caps, chase covers, dampers, storm collars and refractory (ceramic heat shield) panels on the interior of the firebox IF AVAILABLE.
Note – It also may take a bit of time to track down the Manufacturer as many have changed hands or sold themselves off to other larger heating companies and are hard to find. Depending on the age of the unit, some Manufactures may not stock replacement parts for that model number anymore. Some Manufactures have gone out of business but sold their existing replacement parts stock to another company and parts may only be available in the stock they have left in the warehouse. Many Manufacturers have gone out of business entirely and replacement parts of any kind are not available. At that point, only some parts may be replaced with after market parts, specifically caps, chase covers and storm collars.
© 2014 METRO CHIMNEY. All rights reserved. Metro Chimney is licensed and bonded. Insured through Colony Insurance Co. and bonded through Old Republic Insurance Co. Oregon Construction Contractor Board License Number 184595.